What is Non-Emergency Medical Transportation (NET)?
Non Emergency medical Transportation, also known as NET, covers all transportation services provided to patients not in an emergency situation or in need of an ambulance. NET is most often utilized by eligible Medicaid members requesting a ride to their medical appointment or the pharmacy. From lack of driver’s license or working vehicle or geographic isolation, there are many potential reasons for patients to need NET.
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FRS transportation provides:
Door to Door Service is provided upon request and per certain contractual agreements as follow:
Drivers will assist passengers upon boarding and unboarding vehicles
Drivers will then watch to make sure clients are safely within the facility or home before leaving UNLESS client or a family member has informed Dispatch that further assistance is necessary and what type of assistance is required
Wheelchair clients must have a safe, legal and easily accessible ramp for the drivers to be able to provide assistance
Drivers will tie down wheelchairs, secure all assistance mobility devices and assist with seatbelts and car seats as needed